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EXCHANGE & RETURNS
KOOL KIDS does not accept returns. However, defective items may be exchanged within 7 days of purchase.
In order to make an exchange, your items must meet the following criteria:
Customers must provide the original receipt with all the merchandise tags attached.
Items must be in original condition: unwashed and unworn.
Items exempt from exchange include swimwear, underwear and intimates, personal care items, and sanitary goods.
To request an exchange, please contact: email@example.com
*All exchange requests must be submitted with a receipt or proof of purchase.
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